Shipping & Returns
✅ Shipping PolicyAt RecordScrubs, we are committed to fast and reliable shipping for every order.
🚚 Shipping Method
All U.S. orders are shipped via USPS Ground Advantage with tracking included.
Delivery time (U.S.): Typically arrives within 2–5 business days after shipment.
🌍 International Shipping
We now ship internationally.
International shipping rates are not flat-rate and will vary based on destination, weight, and shipping method.
Delivery times vary by country and carrier.
⏱ Handling Time
Orders ship within 1 business day.
Orders placed before 2 PM ET usually ship the next business day (Monday–Friday, excluding U.S. holidays).
📬 Tracking Information
A tracking number will be emailed to you once your order has shipped.
You can track your shipment directly through USPS or the carrier used for your order.
🚚 Shipping Method
All U.S. orders are shipped via USPS Ground Advantage with tracking included.
Delivery time (U.S.): Typically arrives within 2–5 business days after shipment.
🌍 International Shipping
We now ship internationally.
International shipping rates are not flat-rate and will vary based on destination, weight, and shipping method.
Delivery times vary by country and carrier.
⏱ Handling Time
Orders ship within 1 business day.
Orders placed before 2 PM ET usually ship the next business day (Monday–Friday, excluding U.S. holidays).
📬 Tracking Information
A tracking number will be emailed to you once your order has shipped.
You can track your shipment directly through USPS or the carrier used for your order.
✅ Return Policy
We take pride in the quality of our products and strive for 100% customer satisfaction. Please review our return policy below.
🔄 ReturnsWe accept returns for defective products only.
If you receive a product that is defective, damaged in shipping, or otherwise unusable, please contact us within 7 days of delivery.
We may request a photo of the issue and/or the original packaging.
Once approved, you may return the item for a full refund or replacement at our discretion.
We do not accept returns for non-defective items.
🔁 ExchangesWe do not offer exchanges at this time.
📦 Return ProcessTo start a return for a defective product:
Email us at [your email] with your order number and a description or photo of the defect.
Once approved, you will be provided with return instructions.
Returns must be shipped back within 7 days of approval.
🚫 Return ShippingIf the item is confirmed defective, we will cover return shipping costs or issue a prepaid label.
Unauthorized returns or returns sent without approval will not be accepted.
📩 Contact UsIf you have any questions about this policy, please contact us at:Email: [email protected]
We take pride in the quality of our products and strive for 100% customer satisfaction. Please review our return policy below.
🔄 ReturnsWe accept returns for defective products only.
If you receive a product that is defective, damaged in shipping, or otherwise unusable, please contact us within 7 days of delivery.
We may request a photo of the issue and/or the original packaging.
Once approved, you may return the item for a full refund or replacement at our discretion.
We do not accept returns for non-defective items.
🔁 ExchangesWe do not offer exchanges at this time.
📦 Return ProcessTo start a return for a defective product:
Email us at [your email] with your order number and a description or photo of the defect.
Once approved, you will be provided with return instructions.
Returns must be shipped back within 7 days of approval.
🚫 Return ShippingIf the item is confirmed defective, we will cover return shipping costs or issue a prepaid label.
Unauthorized returns or returns sent without approval will not be accepted.
📩 Contact UsIf you have any questions about this policy, please contact us at:Email: [email protected]